Shipping & Returns

Reports will be emailed to the address provided with the order or by the customer, or to the email address on record as previously provided. All data analysis reports are delivered in Microsoft Excel. The Housing Market Letter is in PDF format. Due to the size of the files included in the Housing Data reports in Excel, they will be compressed in Winzip to facilitate delivery.

If you are dissatisfied with your order, you may contact us to discuss your concerns. Due to the nature of the products, refunds and exchanges are at the discretion of Home Builders Research.